Frequently Asked Questions
Everything you need to know about building your business online with Nyxzie Origin.
General Questions
What is Nyxzie Origin?
Nyxzie Origin is an AI-powered Business Launchpad designed specifically for Sri Lankan entrepreneurs. It allows you to create professional websites, online stores, and booking systems in under 30 seconds - no coding required.
How long does it take to build a website with Nyxzie?
With Nyxzie Origin, you can generate a complete, professional website in under 30 seconds. Simply choose a blueprint, enter your business details, and your site is live instantly.
Do I need coding skills to use Nyxzie?
No. Nyxzie is a strictly no-code platform. Our Phase-Shift Engine handles all design and code changes automatically. You just focus on your content.
Is Nyxzie suitable for Sri Lankan businesses?
Yes! Nyxzie is built in Sri Lanka, for Sri Lanka. We have native integrations with Nyxzie Pay, local logistics, and WhatsApp - all essential for Sri Lankan customers.
What industries does Nyxzie support?
Every industry. Our Universal Design Framework generates infinite unique variations dynamically. Whether you're a Salon needing bookings, a Fleet service needing spec badges, a Real Estate agent showcasing properties, or an E-Commerce store - Nyxzie instantly adapts to whatever you build.
Is my website mobile-friendly?
Yes. All Nyxzie templates are fully responsive and optimized for mobile devices, tablets, and desktops. Your site will look great on any screen size.
Nyxzie Technology
What is the Phase-Shift Engine™?
The Phase-Shift Engine is our proprietary technology that lets you instantly morph individual section layouts of your website while keeping your content perfectly intact. You can swap any section for a brand-new, premium alternative, preview the preserved and dropped fields, and update your design on demand using Shift Turns. It's modular design evolution with zero content loss.
What is Nyxzie Pulse™?
Nyxzie Pulse is our privacy-first analytics system. It tracks real human visitors without cookies, filtering out bots and spam. You get accurate visitor insights without needing GDPR consent banners. It's analytics that respects privacy.
What are Nyxzie Augments™?
Augments are cybernetic upgrades - snap-in features you can add to your site instantly. E-commerce stores, booking systems, contact forms, galleries, WhatsApp buttons, and visual effects. They integrate seamlessly without breaking your design. Think of them as superpowers for your website.
What is Nyxzie Beacon™?
Nyxzie Beacon is our automated SEO engine. It generates sitemaps, structured data (JSON-LD), meta tags, and OpenGraph images the moment you publish. Your site is search-engine ready from day one - no SEO expertise required.
Can I change my website's section designs?
Yes! This is exactly what our Phase-Shift technology is for. Instead of being locked into standard templates, Nyxzie uses a modular Universal Design Framework. You can swap out and redesign individual sections instantly. Our smart content preservation system maps your existing text and features directly into the new premium layouts, letting you safely evolve your visual aesthetic section-by-section.
How accurate is Nyxzie Pulse analytics?
Nyxzie Pulse uses advanced bot detection to filter out crawlers, scrapers, and fake traffic. You only see real human visitors. Our filtering is more accurate than cookie-based analytics because bots can't fake the signals we track.
Plans & Pricing
How much does Nyxzie cost?
Nyxzie offers three plans: Starter at LKR 1,900/month (50% off from LKR 3,800), Business at LKR 2,900/month (50% off from LKR 5,800), and E-Commerce/Elite at LKR 8,000/month. No credit card required to start.
What's included in the Starter plan?
Starter (LKR 1,900/month) is perfect for students, portfolios, and small projects. You get: 1 site, SEO-friendly structure, access to basic templates. Custom domains and e-commerce are not included.
What's included in the Business plan?
Business (LKR 2,900/month) is our most popular plan for salons, tutors, restaurants, and travel agents. You get: 1 site, custom domain (.lk/.com), WhatsApp floating button, PRO templates (visual-heavy designs), and SEO tools (meta tags, OpenGraph).
What's included in the E-Commerce/Elite plan?
E-Commerce/Elite (LKR 8,000/month) is for serious online sellers - fashion stores, gem merchants, hotels. You get: 1 site, full online store (cart + checkout), booking system, Nyxzie Pay integration, advanced analytics, and priority support.
Is there a free trial?
You can explore our platform for free. No credit card required. Upgrade to a paid plan when you're ready to publish your site with a custom domain or enable e-commerce features.
Can I cancel my subscription anytime?
Yes. All Nyxzie subscriptions are month-to-month with no long-term contracts. You can cancel anytime from your dashboard. Your site remains accessible until the end of your billing period.
Do you offer yearly billing discounts?
Yes! Annual billing saves you additional money. Contact our sales team for custom yearly pricing on Business and Elite plans.
Can I upgrade or downgrade my plan?
Yes. You can upgrade anytime and the change takes effect immediately. Downgrades take effect at the start of your next billing cycle.
E-Commerce & Payments
Can I sell products online with Nyxzie?
Yes, with our E-Commerce/Elite plan. You get a full online store with product catalog, shopping cart, checkout, and integrated payment processing through most payment gateways.
Are E-Commerce and Bookings on the same platform?
Yes! Nyxzie is a unified platform. You can run a product store AND a booking system on the same site. Perfect for businesses like salons that sell products AND take appointments, or hotels that need room booking AND a gift shop.
How many products can I add to my store?
There's no limit! You can add unlimited products to your Nyxzie store. Whether you have 10 items or 10,000, our system handles it with fast performance.
How many bookings can I handle?
Unlimited bookings. Our booking system is designed to scale with your business. Salons with 5 bookings a day or hotels with 500 - Nyxzie handles it all without slowdowns.
How many customers/users can my site handle?
Nyxzie Origins are built on enterprise-grade infrastructure. Your site can handle thousands of simultaneous visitors without performance issues. We automatically scale resources during traffic spikes.
What payment methods can my customers use?
Through payment gateways, your customers can pay via: Visa, MasterCard, American Express, local bank transfers (Commercial Bank, HNB, etc.), and mobile wallets. All major Sri Lankan payment methods are supported.
Are there transaction fees?
Nyxzie doesn't charge additional transaction fees on top of what payment gateways charges. Their standard gateway fees apply (typically 2.5-3.5% per transaction).
Can I accept international payments?
Yes! Through Nyxzie Pay, you can accept international Visa and MasterCard payments. This is great for tourism businesses, export traders, and gem merchants serving international clients.
Does Nyxzie have a booking system?
Yes! The E-Commerce/Elite plan includes a built-in booking system perfect for salons, hotels, tutors, photographers, and appointment-based businesses. Customers can book time slots directly on your site.
Can I manage orders from my phone?
Yes! Your Nyxzie dashboard works on mobile devices. You can view orders, update status, and manage your store from anywhere.
Can I offer discounts and promotions?
Yes! You can create discount codes, percentage-off deals, and special promotions for your products. Perfect for seasonal sales or customer loyalty rewards.
Domains & Hosting
Can I use my own domain?
Yes! On Business and Elite plans, you can connect any .com, .lk, or other domain you own. We provide free SSL certificates and DNS management assistance.
Do I get a free subdomain?
Yes! All plans include a free subdomain like yourname.nyxzie.site. This is perfect for testing or if you don't need a custom domain yet.
How do I connect my domain to Nyxzie?
After purchasing your domain from a registrar (like LK Domain Registry or GoDaddy), you'll update your DNS settings to point to Nyxzie. We provide step-by-step instructions, and our support team can help if you get stuck.
Is SSL included?
Yes! All Nyxzie websites include free SSL certificates. Your site will show the secure padlock (https://) automatically. This is essential for SEO and customer trust.
Where is my website hosted?
All Nyxzie websites are hosted on enterprise-grade infrastructure with 99.9% uptime SLA, automatic SSL, and edge optimization for fast load times under 1 second worldwide.
What if my site goes down?
Our infrastructure is designed for high availability with automatic failover. If any issue occurs, our team is alerted immediately. We maintain 99.9% uptime across all sites.
Support & Migration
What support does Nyxzie offer?
All plans include email support. Business plans include priority support with faster response times (within 24 hours). Elite plans get dedicated account management and same-day responses.
Can I migrate my existing website to Nyxzie?
Yes! Our team can help migrate your existing content to Nyxzie. Contact our support team at [email protected] to discuss your migration needs. Basic migrations are free.
Do you offer WhatsApp support?
Yes! For quick questions, you can reach us on WhatsApp. Business and Elite customers get priority WhatsApp support with faster response times.
Can you build my website for me?
Yes! We offer done-for-you website setup services. Our team will set up your site, add your content, and configure everything. Contact us for a custom quote.
Do you provide training?
Yes! We have video tutorials and documentation. Business and Elite customers also get access to live onboarding sessions where we walk you through the platform.
What happens to my data if I cancel?
Your data remains accessible until the end of your billing period. After cancellation, we retain your data for 30 days in case you change your mind. After that, it's permanently deleted.
Nyxzie Memoir
What is Nyxzie Memoir?
Nyxzie Memoir is our Tier-0 digital infrastructure for private celebrations like weddings, corporate galas, and milestone birthdays. It replaces traditional paper RSVPs and static websites with an interactive, beautifully designed platform tailored to your specific event.
How do guests interact with Memoir?
Guests can easily RSVP online, view detailed multi-day itineraries, check dress codes, access venue maps, and read the couple's or company's story. Everything is wrapped in a highly polished, bespoke UI that matches the theme of your event.
Can guests upload photos from the event?
Yes! Memoir functions as a live digital guestbook. Guests can upload photos and videos directly from their phones during the event, creating a central digital repository that the hosts can keep forever.
Is Nyxzie Memoir appropriate for corporate events?
Absolutely. Memoir is frequently deployed for high-end corporate retreats, annual award ceremonies, and product launches. We adapt the aesthetic and tone to match your strict corporate brand guidelines.
How far in advance should we set up Memoir before a wedding?
We recommend setting up Memoir 3 to 6 months before your wedding day. This gives you ample time to distribute the link with your 'Save the Dates' and allows guests to RSVP months in advance.
Nyxzie Reminisce
What is the difference between Memoir and Reminisce?
While Memoir is designed for intimate data collection (RSVPs, itineraries) before and during an event, Reminisce is built for massive, real-time stadium engagement. Reminisce powers immersive live Jumbotrons where thousands of attendees can project messages and photos onto the main stage instantly.
How many concurrent users can Reminisce handle?
Reminisce was purpose-built for the chaos of real events. Whether it's an intimate corporate gala or a massive stadium concert, our architecture provides instantaneous, zero-latency ingestion for thousands of simultaneous users. Every guest can scan, upload, and appear on the Jumbotron in real-time. We handle the load burst — you just enjoy the show.
How do you prevent inappropriate content from appearing on the Jumbotron?
Reminisce utilizes Iris AI, our proprietary multi-layered moderation engine. AI instantly scans incoming text payloads and image uploads for profanity, explicit content, and specific blocked keywords within milliseconds before they ever hit the live screen.
Do guests need to download an app to participate?
No. The magic of Reminisce is its zero-friction entry. Guests simply scan a massive QR code displayed on the screen using their native phone camera, and they are instantly placed into the live interactive portal via their mobile web browser.
Is there a limit to how long the Reminisce system can run?
No limits. Reminisce can run continuously for multi-day festivals or week-long conventions. The system caches heavy media efficiently and maintains an ultra-fast WebSocket connection for real-time reactivity for the duration of your event.
Nyxzie Lore
What is Nyxzie Lore?
Nyxzie Lore is the enterprise event management command center that powers the back-end of your celebration. While Memoir is the guest-facing website (RSVPs, itineraries), Lore is the private operations hub used by the hosts and coordinators. It gives you a live dashboard to orchestrate every logistical detail: guest CRM, seating, catering budgets, and door check-ins.
How does Lore connect with Nyxzie Memoir?
They are two halves of the same system. When a guest RSVPs through your Memoir website — including their dietary requirements and companion count — that data flows automatically into your Lore command center in real time. No manual data entry. No spreadsheet copying. Everything is synchronized.
What is the Intelligent CRM in Lore?
Lore's guest CRM lets you track every RSVP in a unified dashboard. You can filter guests dynamically by affiliation (Groom's Side / Bride's Side), family block, companion count, dietary restrictions, and attendance status. It replaces traditional spreadsheets with a structured, searchable database.
How does Lore handle seating?
Lore includes a Strategic Seating module — a digital table mapping interface. You assign exact table numbers to guests directly from the dashboard without manual duplication, post-it notes, or printed layouts. Seating assignments are immediately synced to the door kiosk for check-in.
What is the Dynamic Budgeting feature?
As guests confirm their RSVPs, Lore's budget engine automatically recalculates your catering and logistics costs in real time. The system includes predictive catering sync — it suggests precise food and beverage quantities based on confirmed headcounts, family groupings, and dietary needs.
How does the Kiosk Check-In work on event day?
On the day of the event, you deploy Lore's tablet app at the entrance gate. Staff can instantly search any guest by name and issue their table assignment in seconds. The kiosk uses an auto-reset FSA (Finite State Automaton) — after each check-in, the screen securely clears after 8 seconds so the next guest's data is never exposed.
What are Lore's Magic Links and WhatsApp Pipeline?
Magic Links are encoded unique URLs sent directly to each guest via WhatsApp. Instead of searching for themselves on the RSVP page, guests tap their personal link and are instantly identified and pre-filled. The WhatsApp Pipeline addon automates this broadcast — your entire guest list receives a personalized invitation message with their Magic Link in one action.
How does Lore protect guest privacy?
Lore uses Zero-Trust Data Isolation. Public-facing RSVP search endpoints strictly obfuscate all PII (Personally Identifiable Information). Without a valid Magic Link or a host-generated Access Code, any public lookup attempt returns completely masked records. Guest data is encrypted and protected behind enterprise security layers.
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