Frequently Asked Questions
Everything you need to know about building your business online with Nyxzie Origin.
General Questions
What is Nyxzie Origin?
Nyxzie Origin is an AI-powered Business Launchpad designed specifically for Sri Lankan entrepreneurs. It allows you to create professional websites, online stores, and booking systems in under 30 seconds - no coding required.
How long does it take to build a website with Nyxzie?
With Nyxzie Origin, you can generate a complete, professional website in under 30 seconds. Simply choose a blueprint, enter your business details, and your site is live instantly.
Do I need coding skills to use Nyxzie?
No. Nyxzie is a strictly no-code platform. Our Phase-Shift Engine handles all design and code changes automatically. You just focus on your content.
Is Nyxzie suitable for Sri Lankan businesses?
Yes! Nyxzie is built in Sri Lanka, for Sri Lanka. We have native integrations with Nyxzie Pay, local logistics, and WhatsApp - all essential for Sri Lankan customers.
What industries does Nyxzie support?
Every industry. Our Universal Design Framework generates infinite unique variations dynamically. Whether you're a Salon needing bookings, a Fleet service needing spec badges, a Real Estate agent showcasing properties, or an E-Commerce store - Nyxzie instantly adapts to whatever you build.
Is my website mobile-friendly?
Yes. All Nyxzie templates are fully responsive and optimized for mobile devices, tablets, and desktops. Your site will look great on any screen size.
Nyxzie Technology
What is the Phase-Shift Engine™?
The Phase-Shift Engine is our proprietary technology that lets you instantly morph individual section layouts of your website while keeping your content perfectly intact. You can swap any section for a brand-new, premium alternative, preview the preserved and dropped fields, and update your design on demand using Shift Turns. It's modular design evolution with zero content loss.
What is Nyxzie Pulse™?
Nyxzie Pulse is our privacy-first analytics system. It tracks real human visitors without cookies, filtering out bots and spam. You get accurate visitor insights without needing GDPR consent banners. It's analytics that respects privacy.
What are Nyxzie Augments™?
Augments are cybernetic upgrades - snap-in features you can add to your site instantly. E-commerce stores, booking systems, contact forms, galleries, WhatsApp buttons, and visual effects. They integrate seamlessly without breaking your design. Think of them as superpowers for your website.
What is Nyxzie Beacon™?
Nyxzie Beacon is our automated SEO engine. It generates sitemaps, structured data (JSON-LD), meta tags, and OpenGraph images the moment you publish. Your site is search-engine ready from day one - no SEO expertise required.
Can I change my website's section designs?
Yes! This is exactly what our Phase-Shift technology is for. Instead of being locked into standard templates, Nyxzie uses a modular Universal Design Framework. You can swap out and redesign individual sections instantly. Our smart content preservation system maps your existing text and features directly into the new premium layouts, letting you safely evolve your visual aesthetic section-by-section.
How accurate is Nyxzie Pulse analytics?
Nyxzie Pulse uses advanced bot detection to filter out crawlers, scrapers, and fake traffic. You only see real human visitors. Our filtering is more accurate than cookie-based analytics because bots can't fake the signals we track.
Plans & Pricing
How much does Nyxzie cost?
Nyxzie offers three plans: Starter at LKR 1,900/month (50% off from LKR 3,800), Business at LKR 2,900/month (50% off from LKR 5,800), and E-Commerce/Elite at LKR 8,000/month. No credit card required to start.
What's included in the Starter plan?
Starter (LKR 1,900/month) is perfect for students, portfolios, and small projects. You get: 1 site, SEO-friendly structure, access to basic templates. Custom domains and e-commerce are not included.
What's included in the Business plan?
Business (LKR 2,900/month) is our most popular plan for salons, tutors, restaurants, and travel agents. You get: 1 site, custom domain (.lk/.com), WhatsApp floating button, PRO templates (visual-heavy designs), and SEO tools (meta tags, OpenGraph).
What's included in the E-Commerce/Elite plan?
E-Commerce/Elite (LKR 8,000/month) is for serious online sellers - fashion stores, gem merchants, hotels. You get: 1 site, full online store (cart + checkout), booking system, Nyxzie Pay integration, advanced analytics, and priority support.
Is there a free trial?
You can explore our platform for free. No credit card required. Upgrade to a paid plan when you're ready to publish your site with a custom domain or enable e-commerce features.
Can I cancel my subscription anytime?
Yes. All Nyxzie subscriptions are month-to-month with no long-term contracts. You can cancel anytime from your dashboard. Your site remains accessible until the end of your billing period.
Do you offer yearly billing discounts?
Yes! Annual billing saves you additional money. Contact our sales team for custom yearly pricing on Business and Elite plans.
Can I upgrade or downgrade my plan?
Yes. You can upgrade anytime and the change takes effect immediately. Downgrades take effect at the start of your next billing cycle.
E-Commerce & Payments
Can I sell products online with Nyxzie?
Yes, with our E-Commerce/Elite plan. You get a full online store with product catalog, shopping cart, checkout, and integrated payment processing through most payment gateways.
Are E-Commerce and Bookings on the same platform?
Yes! Nyxzie is a unified platform. You can run a product store AND a booking system on the same site. Perfect for businesses like salons that sell products AND take appointments, or hotels that need room booking AND a gift shop.
How many products can I add to my store?
There's no limit! You can add unlimited products to your Nyxzie store. Whether you have 10 items or 10,000, our system handles it with fast performance.
How many bookings can I handle?
Unlimited bookings. Our booking system is designed to scale with your business. Salons with 5 bookings a day or hotels with 500 - Nyxzie handles it all without slowdowns.
How many customers/users can my site handle?
Nyxzie Origins are built on enterprise-grade infrastructure. Your site can handle thousands of simultaneous visitors without performance issues. We automatically scale resources during traffic spikes.
What payment methods can my customers use?
Your customers can pay via credit/debit cards (Visa, MasterCard, American Express), digital wallets, local bank transfers, and Cash on Delivery through supported global and local payment gateways.
Are there transaction fees?
Nyxzie doesn't charge extra platform transaction fees. Standard processing fees from your configured payment gateway apply directly.
Can I accept international payments?
Yes! Nyxzie supports multi-currency and international card payments through integrated global payment gateways, making it easy to sell to clients worldwide.
Does Nyxzie have a booking system?
Yes! The E-Commerce/Elite plan includes a built-in booking system perfect for salons, hotels, tutors, photographers, and appointment-based businesses. Customers can book time slots directly on your site.
Can I manage orders from my phone?
Yes! Your Nyxzie dashboard works on mobile devices. You can view orders, update status, and manage your store from anywhere.
Can I offer discounts and promotions?
Yes! You can create discount codes, percentage-off deals, and special promotions for your products. Perfect for seasonal sales or customer loyalty rewards.
Domains & Hosting
Can I use my own domain?
Yes! On Business and Elite plans, you can connect any .com, .lk, or other domain you own. We provide free SSL certificates and DNS management assistance.
Do I get a free subdomain?
Yes! All plans include a free subdomain like yourname.nyxzie.site. This is perfect for testing or if you don't need a custom domain yet.
How do I connect my domain to Nyxzie?
After purchasing your domain from a registrar (like LK Domain Registry or GoDaddy), you'll update your DNS settings to point to Nyxzie. We provide step-by-step instructions, and our support team can help if you get stuck.
Is SSL included?
Yes! All Nyxzie websites include free SSL certificates. Your site will show the secure padlock (https://) automatically. This is essential for SEO and customer trust.
Where is my website hosted?
All Nyxzie websites are hosted on enterprise-grade infrastructure with 99.9% uptime SLA, automatic SSL, and edge optimization for fast load times under 1 second worldwide.
What if my site goes down?
Our infrastructure is designed for high availability with automatic failover. If any issue occurs, our team is alerted immediately. We maintain 99.9% uptime across all sites.
Support & Migration
What support does Nyxzie offer?
All plans include email support. Business plans include priority support with faster response times (within 24 hours). Elite plans get dedicated account management and same-day responses.
Can I migrate my existing website to Nyxzie?
Yes! Our team can help migrate your existing content to Nyxzie. Contact our support team at [email protected] to discuss your migration needs. Basic migrations are free.
Do you offer WhatsApp support?
Yes! For quick questions, you can reach us on WhatsApp. Business and Elite customers get priority WhatsApp support with faster response times.
Can you build my website for me?
Yes! We offer done-for-you website setup services. Our team will set up your site, add your content, and configure everything. Contact us for a custom quote.
Do you provide training?
Yes! We have video tutorials and documentation. Business and Elite customers also get access to live onboarding sessions where we walk you through the platform.
What happens to my data if I cancel?
Your data remains accessible until the end of your billing period. After cancellation, we retain your data for 30 days in case you change your mind. After that, it's permanently deleted.
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Still have questions?
Can't find what you're looking for? Our team is here to help. Reach out anytime via email or WhatsApp.