Privacy Policy

1. Introduction

Welcome to Nyxzie ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Web Engine platform and related services.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, password, and business details when you register.
• Website Content: Text, images, product data, and other content you upload to your created websites.
• Payment Information: Billing details processed securely through our payment partners (we do not store full card numbers).
• Communication Data: Messages you send to us through support channels.
• Technical Data: IP address, browser type, device information, and operating system.

Information Processed on Behalf of Merchants:

When a shopper visits a website built on Nyxzie, we process their data (name, address, order details) solely as a service provider to the Merchant. We do not use this Shopper Data for our own marketing purposes.

3. Cookies & Analytics

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Web Engine services.
• Process transactions and manage your subscription.
• Send technical notices, security alerts, and support messages.
• Detect, investigate, and prevent fraudulent transactions and abuse.
• Comply with legal obligations.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Vendors who assist in operating our platform (e.g., Cloudflare for security/content delivery, AWS for hosting, Nyxzie Pay for payments).
• Legal Requirements: When required by law or to protect our rights (e.g., in response to a subpoena).
• Business Transfers: In connection with any merger, sale, or acquisition of company assets.

We do not sell your personal information to third parties.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Nyxzie is based in Sri Lanka, but our infrastructure (servers) may be distributed globally for performance. By using our Service, you consent to this transfer.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SSL encryption, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your personal information.
• Export your data in a portable format.
• Opt-out of marketing communications.
• Withdraw consent for data processing.

9. Children's Privacy

Our Service is not addressed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information (e.g., transaction history) as required by law or for legitimate business purposes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: